Delivery Policy
Digital Products Delivery
- All digital products purchased through our site are delivered instantly upon successful payment. You will receive an email with a download link or access instructions shortly after completing your purchase.
- If you do not receive your download link or access details, please check your spam/junk folder. If the email is not found, contact our support team at support@digitalthemeshop.in, and we will assist you in accessing your product.
Subscription Services and Courses
- For subscription-based products (e.g., courses or services), access will be granted immediately after purchase. You will receive an email with login details and instructions on how to begin using the service.
- Any updates or new content for subscription services will be made available directly on your account or sent via email, depending on the service.
Support and Assistance
- If you encounter any issues accessing or downloading your product, please reach out to our support team. We are available to assist you during our business hours (9:00 AM to 7:00 PM, Monday to Saturday).
- Our goal is to resolve any delivery-related issues as quickly as possible to ensure you have immediate access to your purchase.
Delivery Timeframe
- Digital products are delivered instantly via email after the transaction is completed. Please allow up to 15 minutes for delivery, depending on your internet connection and payment processing.
- If you experience any delays in receiving your digital products, please contact us for assistance.